26B-6-704. Investigation of complaints — Procedures — Rulemaking.
(1) |
Except as provided in Subsection (3), the ombudsman shall, upon receipt of a complaint, investigate the complaint. |
Terms Used In Utah Code 26B-6-704
- Complainant: means a person who initiates a complaint. See Utah Code 26B-6-701
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
- Complaint: means a complaint initiated with the ombudsman identifying a person who has violated the rights and privileges of an individual with a disability. See Utah Code 26B-6-701
- Division: means the Division of Aging and Adult Services within the department. See Utah Code 26B-6-101
- Ombudsman: means the ombudsman appointed in Section 26B-6-702. See Utah Code 26B-6-701
- Person: means :Utah Code 68-3-12.5
- Process: means a writ or summons issued in the course of a judicial proceeding. See Utah Code 68-3-12.5
(2) |
An ombudsman’s investigation of a complaint may include:
(a) |
a referral to a governmental entity or other services; |
(b) |
the collection of facts, information, or documentation; |
(c) |
holding an investigatory hearing; or |
(d) |
an inspection of the premises of the person named in the complaint. |
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(3) |
(a) |
The ombudsman may decline to investigate a complaint. |
(b) |
If the ombudsman declines to investigate a complaint, the ombudsman shall notify the complainant and the division of the declination. |
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Renumbered and Amended by Chapter 308, 2023 General Session