1. The board shall adopt a code of professional responsibility to regulate the conduct of board employees responsible for inspections and surveys of pharmacies.
 2. The code shall contain a procedure to be followed by personnel of the board in all of the following:

 a. On entering a pharmacy.
 b. During inspection of the pharmacy.
 c. During the exit conference.
 3. The code shall contain standards of conduct that personnel of the board are to follow in dealing with the staff and management of the pharmacy and the general public.
 4. The board shall establish a procedure for receiving and investigating complaints of violations of this code. The board shall investigate all complaints of violations.
 5. The board may adopt rules establishing sanctions for violations of this code of professional responsibility.