(a) For purposes of this section, “incarcerated persons calling services” means communication services rendered to incarcerated persons, including, but not limited to, voice communications.

(b) The commission shall establish service quality standards for incarcerated persons calling services to be adhered to by communication service providers rendering services to state or local correctional or detention facilities.

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Terms Used In California Public Utilities Code 2899

(Added by Stats. 2022, Ch. 827, Sec. 3. (SB 1008) Effective January 1, 2023.)