The Department of State Police shall adopt a procedure for a person to file a complaint with the department concerning the failure of a service center or manufacturer’s representative to comply with a requirement of ORS § 813.660 to 813.680. The department shall:

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Terms Used In Oregon Statutes 813.670

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Person: includes individuals, corporations, associations, firms, partnerships, limited liability companies and joint stock companies. See Oregon Statutes 174.100

(1) Provide a response to the complainant no later than 14 days after the date the complaint is filed;

(2) Complete an investigation of the complaint no later than 90 days after the date the complaint is filed; and

(3) Provide a written report of the results of the investigation to the service center or manufacturer’s representative and to the complainant. [2017 c.655 § 5; 2017 c.655 § 17; 2019 c.200 11,12]

 

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