Terms Used In Maryland Code, HUMAN SERVICES 10-905

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Guardian: A person legally empowered and charged with the duty of taking care of and managing the property of another person who because of age, intellect, or health, is incapable of managing his (her) own affairs.
  • state: means :

    (1) a state, possession, territory, or commonwealth of the United States; or

    (2) the District of Columbia. See
In accordance with requirements of the federal Older Americans Act, an ombudsman shall have access to:

(1) long-term care facilities and residents;

(2) the medical and social records of a resident, if:

(i) the ombudsman has the permission of the resident or the legal representative of the resident; or

(ii) the resident is unable to consent and has no legal representative;

(3) the records that are necessary to investigate a complaint if:

(i) a legal guardian of the resident refuses to give permission to access the records;

(ii) the ombudsman has reasonable cause to believe that the guardian is not acting in the best interests of the resident; and

(iii) the ombudsman obtains the approval of the State Long-Term Care Ombudsman;

(4) the administrative records, policies, and documents of long-term care facilities to which the residents or members of the general public have access; and

(5) copies of all licensing and certification records maintained by the Maryland Department of Health or any other State unit with respect to long-term care facilities.