Nebraska Statutes 81-2253. Staff training requirements; ombudsman advocate certification; required

(1) The state long-term care ombudsman shall ensure that the staff of the office and of local long-term care ombudsman programs are trained in:

Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
Office: means the office of the state long-term care ombudsman. See Nebraska Statutes 81-2244
Ombudsman advocate: means an employee or a volunteer of the office other than the state long-term care ombudsman or of a local program trained and certified to carry out duties of the office. See Nebraska Statutes 81-2247
Person: shall include bodies politic and corporate, societies, communities, the public generally, individuals, partnerships, limited liability companies, joint-stock companies, and associations. See Nebraska Statutes 49-801
State: when applied to different states of the United States shall be construed to extend to and include the District of Columbia and the several territories organized by Congress. See Nebraska Statutes 49-801
State long-term care ombudsman: means the person appointed under section 81-2249 to fulfill the responsibilities of the office. See Nebraska Statutes 81-2248

(a) Federal, state, and local laws, regulations, and policies with respect to long-term care facilities in the state;

(b) Investigative techniques;

(d) Such other matters as the office deems appropriate.

(2) The state long-term care ombudsman shall develop procedures for the certification of ombudsman advocates.

(3) No ombudsman advocate shall investigate any complaint filed with the office unless such person is certified by the office.

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