1.    The department shall conduct a public information and education program. The elements and goals of the program must include:

     a.    Informing the public regarding the laws governing the abuse or neglect of vulnerable adults, the voluntary and mandatory reporting authorized by this chapter, and the need for and availability of adult protective services.

b.    Providing caregivers with information regarding services to alleviate the emotional, psychological, physical, or financial stress associated with the caregiver and vulnerable adult relationship.

2.    The department shall institute a program of education and training for the department, the department’s designee, and law enforcement agency staff and other individuals who provide adult protective services.