Texas Education Code 88.709 – Complaints
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(a) The Texas Veterinary Medical Diagnostic Laboratory shall maintain a system to promptly and efficiently act on complaints filed with the laboratory. The laboratory shall maintain information about each complaint that includes:
(1) the parties to the complaint;
(2) the subject matter of the complaint;
(3) a summary of the results of the review or investigation of the complaint; and
(4) the disposition of the complaint.
(b) The laboratory shall make information available describing the laboratory’s procedures for complaint investigation and resolution.
Terms Used In Texas Education Code 88.709
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
(c) The laboratory shall periodically notify the parties to a complaint of the status of the complaint until final disposition.