(a) A health benefit plan issuer or administrator shall make the disclosure required under this subchapter available in a physical form. A disclosure under this section must be made available in plain language, without a fee, at the request of the enrollee.
(b) In providing a disclosure under this section, a health benefit plan issuer or administrator may limit the number of health care providers with respect to which cost-sharing information for a covered health care service or supply is provided to no fewer than 20 providers per request.

(c) A health benefit plan issuer or administrator providing a disclosure under this section shall:
(1) disclose any applicable provider-per-request limit described by Subsection (b) to the enrollee;
(2) provide the cost-sharing information in a physical form in accordance with the enrollee’s request as if the request was made using a self-service tool under Section 1662.054; and
(3) mail the disclosure not later than two business days after the date the enrollee’s request is received.