Texas Insurance Code 2054.552 – Complaints
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(a) The company shall establish methods by which consumers and service recipients are notified of the name, mailing address, and telephone number of the company for the purpose of directing a complaint to the company.
(b) The company may provide for the notice:
(1) by a supplement or endorsement to a written policy;
(2) on a sign prominently displayed in the place of business of each regional office of the company; or
(3) in a bill for services provided by the company.
Terms Used In Texas Insurance Code 2054.552
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
- Written: includes any representation of words, letters, symbols, or figures. See Texas Government Code 311.005