Texas Insurance Code 521.054 – Record of Inquiry or Complaint Required
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Terms Used In Texas Insurance Code 521.054
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
- Written: includes any representation of words, letters, symbols, or figures. See Texas Government Code 311.005
The department shall maintain a written record of each inquiry and complaint received through the department’s toll-free telephone number.