An insurer must ensure that:
(1) routine care is available and accessible from preferred providers:
(A) within three weeks for medical conditions; and
(B) within two weeks for behavioral health conditions; and
(2) preventive health care services are available and accessible from preferred providers:
(A) within two months for a child, or earlier if necessary for compliance with recommendations for specific preventive health care services; and
(B) within three months for an adult.