Subpart A Annual Reporting of Service Performance Achievements
Subpart B Periodic Reporting of Service Performance Achievements
Subpart C Reporting of Customer Satisfaction
Subpart D Public Performance Dashboard

Terms Used In 39 CFR Part 3055 - Service Performance and Customer Satisfaction Reporting

  • Fiscal year: The fiscal year is the accounting period for the government. For the federal government, this begins on October 1 and ends on September 30. The fiscal year is designated by the calendar year in which it ends; for example, fiscal year 2006 begins on October 1, 2005 and ends on September 30, 2006.
  • Power of attorney: A written instrument which authorizes one person to act as another's agent or attorney. The power of attorney may be for a definite, specific act, or it may be general in nature. The terms of the written power of attorney may specify when it will expire. If not, the power of attorney usually expires when the person granting it dies. Source: OCC
  • United States: includes only the States and the District of Columbia. See 27 CFR 27.11