For purposes of this chapter the term—

(1) “outcome measure” refers to an assessment of the results of a program activity compared to its intended purpose;

(2) “output measure” refers to the tabulation, calculation, or recording of activity or effort and can be expressed in a quantitative or qualitative manner;

(3) “performance goal” means a target level of performance expressed as a tangible, measurable objective, against which actual achievement shall be compared, including a goal expressed as a quantitative standard, value, or rate;

(4) “performance indicator” refers to a particular value or characteristic used to measure output or outcome;

(5) “program activity” means a specific activity related to the mission of the Postal Service; and

(6) “program evaluation” means an assessment, through objective measurement and systematic analysis, of the manner and extent to which Postal Service programs achieve intended objectives.

Terms Used In 39 USC 2801

  • Postal Service: means the United States Postal Service established by section 201 of this title. See 39 USC 102