(a)        During the agency’s initial evaluation visit or before furnishing services, a home care agency shall provide each client with the following:

(1)        A copy of the declaration of home care clients’ rights.

(2)        A copy of the agency’s policies regarding client responsibilities as it relates to safety and care plan compliance.

(3)        The address and telephone number for information, questions, or complaints about services provided by the agency.

(4)        The address and telephone number of the section of the Department of Health and Human Services responsible for the enforcement of the provisions of this Part.

(b)        Receipts for the declaration of home care clients’ rights and contact information required in this section shall be signed by the client and shall be retained in the agency’s files. (2005-276, s. 10.40A(n).)

Terms Used In North Carolina General Statutes 131E-144.4

  • Department: means the Department of Health and Human Services. See North Carolina General Statutes 131E-1
  • following: when used by way of reference to any section of a statute, shall be construed to mean the section next preceding or next following that in which such reference is made; unless when some other section is expressly designated in such reference. See North Carolina General Statutes 12-3