(a) After a hearing as provided by this subchapter, the commission may issue a reprimand, assess an administrative penalty, revoke, suspend, or probate the suspension of a license or provisional license, order a license holder to pay a refund under § 651.603, or impose any combination of those penalties for a violation of this chapter or a rule adopted under this chapter.
(b) With respect to a violation of § 651.453, 651.454(c), 651.459(c), 651.460(a)(5), 651.460(b)(2), or 651.460(b)(3), the commission may not initiate action against a funeral establishment if the complaint is based on the conduct of an employee, agent, or representative of the establishment:
(1) performed outside the scope and authority of employment; or
(2) contrary to the instructions of the funeral establishment.