(a) This section applies only to a day-care center, group day-care home, before-school program, after-school program, school-age program, or registered family home.
(b) A parent or guardian of a child at a child-care facility has the right to:
(1) enter and examine the child-care facility during the facility’s hours of operation without advance notice;
(2) file a complaint against the child-care facility;
(3) review the child-care facility’s publicly accessible records;
(4) review the child-care facility’s written records concerning the parent’s or guardian’s child;
(5) receive from the child-care facility the commission’s inspection reports for the child-care facility and information about how to access the child-care facility’s compliance history online;
(6) have the child-care facility comply with a court order preventing another parent or guardian from visiting or removing the parent’s or guardian’s child;
(7) be provided the contact information for the division responsible for regulating the child-care facility, including the division’s name, address, and phone number;
(8) inspect any video recordings of an alleged incident of abuse or neglect involving the parent’s or guardian’s child, provided that:
(A) video recordings of the alleged incident are available;
(B) the parent or guardian of the child is not allowed to retain any part of the video recording depicting a child who is not the parent’s or guardian’s child; and
(C) the parent or guardian of any other child captured in the video recording receives notice from the facility under Subsection (c);
(9) obtain a copy of the child-care facility’s policies and procedures;
(10) review, on the request of the parent or guardian, the facility’s:
(A) staff training records; and
(B) any in-house staff training curriculum used by the facility; and
(11) be free from any retaliatory action by the child-care facility for exercising any of the parent’s or guardian’s rights.

Terms Used In Texas Human Resources Code 42.04271

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Guardian: A person legally empowered and charged with the duty of taking care of and managing the property of another person who because of age, intellect, or health, is incapable of managing his (her) own affairs.
  • Written: includes any representation of words, letters, symbols, or figures. See Texas Government Code 311.005

(c) Before allowing a parent or guardian to inspect a video recording under Subsection (b)(8), a child-care facility must provide written notice to the parent or guardian of any other child captured in the video recording.
(d) This section does not affect the ability of a law enforcement agency or the department to access a video recording as part of an investigation of an incident depicted in the video recording.
(e) A child-care facility shall provide the parent or guardian of the child with a written copy of the rights listed in Subsection (b) not later than the child’s first day at the facility.